Accessibility statement

This statement was last updated on 18 August 2024.

We at Get Your Own are working to make our site https://getyourown.au accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Measures to support accessibility

Get Your Own takes the following measures to ensure accessibility of Get Your Own Store:

Include accessibility throughout our internal policies.
Provide continual accessibility training for our staff.
Assign clear accessibility goals and responsibilities.
Include people with disabilities in our design personas.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Get Your Own Store is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations
We strive to meet additional accessibility requirements as per the latest WCAG guidelines to ensure an inclusive experience for all users.

Feedback

We welcome your feedback on the accessibility of Get Your Own Store. Please let us know if you encounter accessibility barriers on Get Your Own Store:

E-mail: support@getyourown.au
Postal Address: Get Your Own, Suite 45162, 3/2237 Gold Coast Hwy, Mermaid Beach, QLD 4218, Australia

We try to respond to feedback within 2 business days.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Get Your Own
Customer Service Department
Manager

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.1] guidelines, and have made the site accessible to the level of [AA]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

Limitations and alternatives

Despite our best efforts to ensure accessibility of Get Your Own Store , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Get Your Own Store:

Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days.
Some images: Images may lack alternative text, affecting screen reader users because This is due to ongoing updates. We check all published content and typically repair issues within 2-5 business days.

Compatibility with browsers and assistive technology

Get Your Own Store is designed to be compatible with the following assistive technologies:

Our website is designed to work with modern web browsers (e.g., Chrome, Firefox, Safari) and assistive technologies (e.g., screen readers) on major operating systems (e.g., Windows, macOS, iOS, Android)

Get Your Own Store is not compatible with:

Our website may not function optimally with outdated web browsers or unsupported assistive technologies

Technical specifications

Accessibility of Get Your Own Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Get Your Own assessed the accessibility of Get Your Own Store by the following approaches:

Self-evaluation
We conducted manual and automated accessibility testing throughout the design and development process to ensure comprehensive evaluation and real-world usability, and we continuously improve based on feedback and test results

Formal complaints

To submit a formal complaint about accessibility, please contact us via email at support@getyourown.au and we will respond within 5 business days.